Interactive Voice Response (IVR)
Why Your Business Needs IVR?
IVR number helps customers quickly find the answers to their queries without any human assistance and thus saves agents from answering mundane questions. It frees up, agent’s time and improves their productivity.
If you get any missed calls or your phone is off, our IVR System will take care of everything you need to efficiently organize important calls you need as a businessman or businesswoman.
Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent.
Pentahub's real-time IVR dashboard makes the tracking and monitoring of live calls seamless. We promise 100% data security and 99.99% uptime. And with our pocket friendly plans, you are ensured to yield maximum return on investment.
Interactive Voice Response (IVR) is an automated telephony system which responds to the human voice and keyboard inputs with pre-recorded voice messages. IVR systems automatically take the incoming calls. And depending upon the customer inputs, it routes the calls to the best-suited agent.
Pentahub's real-time IVR dashboard makes the tracking and monitoring of live calls seamless. We promise 100% data security and 99.99% uptime. And with our pocket friendly plans, you are ensured to yield maximum return on investment.
How can we help you?
Contact us for quote or submit a business inquiry online.
Our IVR Number Service Comes up With Powerful Features
Call Recording
Call Recording Ever wonder why productivity varies amongst your team members? With call recordings, you can check all your incoming and outgoing conversations and store it for future use and you may delete these at any time. Training and new employee induction become so much more meaningful with exposure to live experiences.
Add-on Application Integration
Maximise business productivity by integrating your telephony system with CRM, Google Sheets and other important applications.
Multi-level IVR
Design your multi level IVR with multiple levels and configure each level with a highly-customised menu and call flow structure. You can set up a professional Multi-level IVR in few minutes. It allows you to create more menu options and make it more powerful.
Multi Agent Access
You or your designated agents can access their call logs, reports, and statistics. You can also keep a track of your missed calls if any, so that you may connect with your potential customers.
Professional Voice Over Artists
Our dedicated voice over professionals ensures your brand gets high-quality IVR recordings for every business need.
live call monitoring
Review your call centre’s performance by keeping a check on the live status of active, on-hold and disconnected calls. .
Text to Speech
Our system allows you to convert your text message into voice recording easily. Listen the message and use it.
Call Barging/Whispering
Barge or whisper into an active call and ensure error-free customer service by assisting agents in customer handling.
CRM Integration
Integrate your CRM software with our web panel (easy to use API) and automatically access your customer’s data.
Real Time Notifications
Never miss a business lead, get end to end call tracking through SMS and email notifications. You decide who receives which reports and at what frequency.
Ready to get started?
It's fast, free and very easy!
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